Privacy Policy

    1. Ideally African CC (Registration Number 2003/087963/23) T/A Ideally Global (“Ideally Global”, “we”, “us” or “our”), privacy policy sets out how we process and protect your personal information. We will not use your personal information for any purpose other than those purposes set out herein or as agreed from time to time. By accessing our website and/or using our services and/or providing us with your personal information you are deemed to have read, understood, and accepted the terms of this privacy policy. We reserve the right to amend this privacy policy, in whole or in part, from time to time without the consent of any client and will published the amended policy on our website.
    1. RESPONSIBILITIES

    OURS:

    • We will comply with all data protection legislation in South Africa and process your personal information in accordance therewith. This includes the provisions of the Protection of Personal Information Act, 4 of 2013 (“POPI”). 

    YOURS:

    • Your responsibilities under this policy are to-
      • ensure that you have read and understood this policy before making use of our services.
      • ensure that you have read and understood the content of the other contracts between us as they may contain further terms related to your privacy and the treatment of your personal information.
      • ensure that you have the authority to provide us with personal information if it relates a third party. when you provide us with a third party’s personal information you warrant that you have the authority to do so.
    1. YOUR RIGHTS
      • You have the right to access the personal information we hold and request us to erase, rectify or restrict the use thereof. You are entitled to withdraw your consent for us to use your personal information and to unsubscribe from receiving marketing material from us. Should you wish to do any of these things please send your request to us via the email address provided below.
    1. PERSONAL INFORMATION WE COLLECT
      • We may collect personal information –
        • from you.
        • from a third party acting on your behalf.
        • to verify your identity.
        • when we render services or in the course of our business relationship.
        • when you interact with our website, social media platforms, newsletter, and other marketing materials (including third party content).
    1. PERSONAL INFORMATION WE PROCESS
      • We restrict the processing of personal information to the data and information required for us to conduct business, provide our services, matters related to our services or where there is a legitimate purpose for us to do so.
      • We may process the following personal information –
        • Financial information – banking details, billing address, credit/debit card details and payment records.
        • Website – access events (the date and times you access our site), browser information, device type, internet protocol address, language settings, location, and further technical data.
        • Personal details – name, identity number, age, nationality, title, language preferences, physical address, postal address, telephone numbers, email address and employment details.
        • Marketing and social media – your interactions with our marketing campaigns and materials, and your interaction with our social media accounts. 
    1. HOW WE USE YOUR PERSONAL INFORMATION
      • We may use your personal information for the following purposes –
        • to verify your identity.
        • to provide our services and communicate with you regarding the services.
        • to send you marketing material or to refine our service offering.
        • internal analytics.
        • comply with legislation.
    1. DISCLOSURE
      • We may disclose your personal information –
        • to our staff to provide our services or related matters.
        • to our advisors, affiliates, agents, suppliers, and partners to provide our services or related matters.
        • to marketing agencies for purposes of marketing our services.
        • to third party operators.
        • where we are legally obliged to make disclosure.
        • where it is necessary to protect our own rights.
      • We may transfer personal information to recipients outside the Republic of South Africa. We will only transfer your personal information to countries that have appropriate data protection and privacy legislation to protect your personal information. Should we use the services of an Operator (as defined in POPI) to process personal information we will ensure that we have an agreement in place which affords your personal information adequate protection.
    1. HOW WE USE COOKIES
      • We use cookies to improve the performance of our website and enhance the functionality of our website, to gather data for marketing purposes and for analytical purposes. Please note that you are free to adjust your browser settings to refuse cookies, however, certain parts of our website might not function as intended and in some cases our website might not function at all.
      • Third parties may use cookies on our website. Please note that where third parties use cookies, we have no control over how they are used.
      • We may use “session cookies” which delete themselves after you leave our website, or we may use “tracking cookies” which do not delete themselves and help us recognise you when you return to our website by tracking Google Analytical information, inter alia, which pages are viewed, the location of user (by country), time of day, device/platform used, whether the user is a new or returning visitor. Tracking cookies help us enhance and tailor our services.
    1. SECURITY
      • We have implemented reasonable measures to protect your personal information and while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Due its nature, we cannot guarantee the security of the personal information transmitted via the internet. We cannot be held liable for any loss of privacy that occurs as a result of your personal information being transmitted via the internet.
    1. RENTENTION POLICY
      • We will only retain your personal information for the time period for which it is required for us to provide you with our services or to comply with legislation or an applicable legal requirement, which ever time period is longer.

    If you have any questions about our privacy policy please send your concerns through the website contact form.